Send us corrections, updates or reader feedback
The contact page is for the MY Casino Guide editorial team, not casino account support. Include the page URL and the detail you want us to check.
Email Us
The fastest way to reach the editorial team:
We read every message and reply within 2 business days.
What to Write About
- Factual corrections. Saw something outdated or wrong on a page? Include the URL and what you’d like fixed. We update the same day for material corrections.
- Bonus & promotion updates. If a casino we cover has changed a bonus structure or wagering requirement and we haven’t caught it yet, let us know.
- Broken links or technical issues. Paste the URL, your browser, and what you saw.
- Editorial feedback. Tell us what’s missing, what’s confusing, or what you’d like us to cover next.
- Press and partnerships. We occasionally speak to media; media enquiries welcome.
What We Can’t Help With
We are not a casino operator. We can’t:
- Log into your casino account
- Process deposits, withdrawals, or bonus claims
- Resolve KYC / identity verification issues
- Override wagering requirements or account limits
- See your balance or transaction history
For anything to do with your casino account, use the 24/7 live chat inside the casino’s own platform — you’ll get much faster help from them than from us.
Editorial Independence
We do not accept payment for reviews, ratings, or favourable coverage. We do not accept guest posts or sponsored-content placements. Our only commercial relationship with the casinos we feature is through affiliate referral programmes, which pay only when a reader registers via one of our /go/ links.
Read our full review methodology and affiliate disclosure.
Responsible Gambling
If you are writing because you or someone you know has a gambling problem, please go to our Responsible Gambling page for immediate help and helpline numbers. We can listen, but we are not a counselling service.
Postal Address
For media enquiries that need a physical address, email us first and we will send our current mailing details. We do not accept walk-in visitors.
Last updated: 20 June 2026